Nearly half of Amazon customer orders are shipped with reduced packaging to cut down on plastic use

Asha Bajaj
3 min readFeb 10, 2024

#AmazonIndia, #PlasticUseReduction, #ClimatePledge

Representative image of Amazon packaging/courtesy: Unsplash

Bengaluru/IBNS-CMEDIA: Amazon announced rsrlier this week that nearly half of the customer orders in India are now shipped from its fulfillment network in their original packaging with just an address label added by the e-commerce platform or with reduced packaging.

As part of the company’s commitment to reduce packaging, Amazon avoids adding its packaging for individual shipments by delivering multiple shipments in a reusable crate or a corrugated box.

Amazon now makes these deliveries in more than 300 cities in India today, up from nine cities initially in 2019.

Amazon estimates it has avoided using more than 5,300 metric tons of plastics since it replaced thin-film single-use plastic packaging material with paper and cardboard-based packaging in its Indian fulfillment network in June 2020.

“At Amazon, we are relentless in our commitment to reduce packaging as we work to become more sustainable across our operations,” said Abhinav Singh, Vice President of Operations, Amazon India.

“I am proud of the progress we’ve made, with nearly half of the orders from Amazon’s India fulfillment centres now shipping to customers with reduced or no added packaging. We’ll continue to build on this momentum, and work to further reduce the amount of packaging that customers in India receive.”

In India, Amazon uses a machine learning algorithm to assess customer orders according to the category of product ordered, the location of the customer, and the distance the order has to travel.

The algorithm then determines whether packaging is required to keep the delivery safe and secure and, if it is, by how much. This helps Amazon select the right amount of packaging for each product and use less material.

Products that are often shipped with no-added packaging include tech accessories, homeware, home improvement products, shoes, and luggage, among others.

Since 2015, Amazon has reduced the average weight of outbound packaging per shipment by more than 41% globally and eliminated more than 2 million tons…



Asha Bajaj

I write on national and international Health, Politics, Business, Education, Environment, Biodiversity, Science, First Nations, Humanitarian, gender, women